Metabora by Earneli

Privacy policy

This policy explains how the Metabora app handles account, fasting, nutrition, and optional connected-health information.

Effective October 5, 2026.

Who operates Metabora

Metabora is provided by Earneli Corp. For privacy questions or requests, contact admin@earneli.com and include “Metabora privacy” in the subject.

This policy covers Metabora. Other Earneli apps and the Earneli business website may have separate privacy notices.

Who Metabora is for

Metabora is intended for adults aged 18 and over. If you believe a child has provided personal information to Metabora, contact us so we can investigate and arrange appropriate deletion.

Information you provide

• Your email address, account identifier, and optional display name support sign-in and account management.
• Your intake answers can include age, biological sex, weight, fasting experience, goals, activity, sleep schedule, menstrual-cycle context, and GLP-1 medication context, depending on the mode you choose.
• Saved records include fasting times and durations, meal names and nutrition estimates, medication entries and symptoms, and resistance-training sessions.
• Subscription status, purchase history, transaction information, and an account identifier support membership access, restoration, and subscription reporting. Payment card details are handled by your app store, not entered into Metabora.
• If you contact support, we receive the information you choose to include in your message.

Optional connected health

With your permission, Metabora reads heart rate variability, resting heart rate, and sleep information from Apple Health or Health Connect to evaluate recovery and adjust fasting targets.

The current reader processes these readings on your device in memory. It does not upload a raw health-history archive. A resulting adjustment to your fasting duration may be saved with your fasting record.

You can disconnect health access in Metabora and revoke its permissions in your device settings. Disconnecting clears imported readings from app memory; it does not delete the source records in Apple Health or Health Connect.

Disconnecting does not remove fasting records already saved with an adjusted duration.

Device storage and permissions

Metabora stores sign-in session information, account-specific hydration entries, eating-window timing, and connection preferences on your device. Fasting times may also appear on your Lock Screen through an optional Live Activity, and reminders may appear as notifications.

Camera or photo access is requested for optional meal capture. Before each upload session, you choose whether to send a compressed meal photo and optional notes to Google's paid Gemini service for an approximate nutrition estimate. We do not send your account ID, medication records, cycle information, wearable readings or fasting history with the request. Avoid photos or notes containing faces, identifying details or medical information.

Metabora does not retain meal photos in its database or a permanent photo library. Temporary generated photo files are removed after preparation where possible, and the photo and notes are cleared when you close the scanner or save a meal. Google may temporarily retain requests and responses for safety and abuse monitoring and may process them outside Canada. Paid-service submissions are not used to improve Google's products under its Gemini terms. This is not an on-device or Canada-only service. You can use manual nutrition entry instead.

We retain limited scan-usage counters to enforce daily limits and a service-wide spending cap. Account counters are deleted with your account; aggregate monthly spending reservations contain no account identifiers or meal details. Nutrition estimates can be inaccurate. Review and edit an estimate before saving it.

How information is used

We use information to authenticate your account, save your records, generate the selected fasting plan, apply recovery adjustments, manage membership access, deliver sign-in messages, and respond to support requests.

Subscription reporting also helps us understand purchase, trial, and renewal activity through RevenueCat.

Service providers

• Supabase provides account authentication and the app database. The current app database is configured in Canada Central.
• RevenueCat and Apple or Google support native subscription validation and membership status.
• Google's paid Gemini service processes optional meal photos and notes for nutrition estimates. Google's email service delivers sign-in emails and receives forwarded support messages.

Service providers may process information outside your country under their own infrastructure and service terms. A Canadian database region does not mean every provider processes all information only in Canada.

Protecting your information

The hosted app uses encrypted HTTPS connections and account-specific database access controls. Keep your sign-in links private and protect access to your device. No system can guarantee absolute security.

Retention and deletion

Your saved app records are retained to provide your account and its features. You can request deletion in Metabora's account screen by following its confirmation steps, or contact us for assistance.

Account deletion removes your authentication account and related app database records. It does not cancel an Apple or Google subscription or remove records those providers retain independently. Cancel the subscription separately through the store where you subscribed.

To request deletion without installing or signing in to Metabora, use the account-deletion instructions on our support page. The in-app deletion flow confirms removal of your RevenueCat customer record before deleting your app account. If billing cleanup is unavailable, still processing, or involves a shared billing identity, contact support or retry; the app account remains available until cleanup can be confirmed.

Our policy is to delete ordinary support emails and attachments 90 days after a request is resolved, except where an unresolved dispute or legal obligation requires longer retention. Support messages sent to admin@earneli.com are forwarded to Gmail. Support retention is handled manually; contact us with questions about a specific message or deletion request.

Scheduled production database exports are not currently active. Our infrastructure providers may retain operational logs or recovery copies under their own service terms, and app stores retain their own transaction records. These records may have a different retention period from your active app account. We do not promise immediate deletion of provider-controlled logs or recovery copies. Contact us for help with a specific retention or deletion request.

Your choices

You can edit your display name, decline optional device permissions, disconnect connected health, manage subscriptions through your app store, sign out, and delete your account. Contact us to request assistance accessing or correcting information not editable in the app.

Signing out clears the current account's local hydration and eating-window records. It does not delete the saved records in your app database account. Account deletion also clears the current account's local hydration, eating-window, and health-connection preferences on the device used for deletion.

Changes and contact

We will update this page when Metabora's practices change. Send privacy questions to admin@earneli.com.